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Export City Anniversary

Quality Control

Export City – Quality Control

With the development of business and the increasingly complex technical requirements of our customers, we noticed the need for the formation of a quality management department. Bearing in mind that quality covers all aspects of our business processes, it is crucial to strengthen this department through the two most important phases:

Product Quality Management and Data Analytics

This phase includes product quality control through all production steps.

Incoming control monitors the quality of materials from suppliers.
Process control ensures a high level of quality during the production process.
The final inspection confirms the quality of the finished products.

Product and System Quality Management

This segment includes audit activities, supplier quality assurance (SQA), and customer quality assurance (CQA).

The quality manager oversees internal and external quality throughout the supply chain.
Quality engineers take care of product quality from input materials to the final product.
Internal auditors maintain and strengthen the quality system, both at us and at our suppliers.
Customer Quality Assurance (CQA) monitors and maintains product quality after delivery.
Export City - Quality Control - Milos Tomas
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We are committed to ensuring that every product undergoes a process of quality control and assurance to continuously improve our finished products year after year. This allows us to meet the highest standards and expectations of our clients.

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Miloš Tomaš

quality control Department Manager at Export City

Final Control in Each Department

Every department in our company has a final inspection where each product piece, without exception, is carefully examined before moving further in the production chain, ensuring a high standard of quality at every step of the process.

Export City Quality Control
Export City Quality Control

Identifying Problems and Errors in the Earliest Stages

It is important to point out that for each department we have pre-defined forms for possible errors. These forms are elaborated in detail and are regularly revised on a daily, weekly, monthly and quarterly basis. This practice ensures that problems are identified and solved at the earliest stage, and that the same problems do not recur.

Our ultimate goal is to reduce the number of repairs on a daily basis, and to achieve as few complaints as possible from year to year.

High Standard of the Production Process

This systematic approach allows us to continuously improve processes and ensure a high standard of quality at all stages of production.