Export City d.o.o. Prnjavor has established a Quality Policy as an integral part of its business strategy, focused on recognizing and continuously fulfilling the requirements and needs of our customers, while constantly improving our values and business results to the satisfaction of all stakeholders. Export City is engaged in the production of chairs and other upholstered seating furniture. Our vision is to become the leading manufacturer of chairs and upholstered seating furniture in this part of Europe through experience, quality, and responsibility.
To achieve this vision, Export City d.o.o. has implemented the following quality policy:
Analyzing the organizational context and aligning the quality management system with Export City’s strategic goals;
Establishing measures to address risks and opportunities;
Being consistently available to our customers, meeting their requirements and expectations;
Conducting all business activities in accordance with relevant laws, standards, and best business practices;
Continuously maintaining and improving employee competence, awareness, and motivation for high-quality business performance and full customer commitment;
Setting and achieving ambitious, measurable, and attainable goals at all levels within the organization;
Openly communicating and maintaining mutually beneficial partnerships with our business partners and other stakeholders;
Enhancing the efficiency and effectiveness of the company by developing and improving the quality management system according to the ISO 9001:2015 standard;
Maintaining and continuously improving our services, processes, and overall management system by utilizing our policies and objectives, customer feedback, monitoring, and measuring service and process characteristics, as well as overall business performance;
Ensuring customer satisfaction with the quality, competitiveness of prices, and delivery timelines of our products.
To implement this quality policy, Export City d.o.o. Prnjavor has established, documented, and implemented a Quality Management System in accordance with the requirements of the international ISO 9001:2015 standard, which is continuously improved.
Prnjavor, June 11, 2024 Export City d.o.o. CEO: Mirsad Turčinović
